Ahmed, et al. v. HSBC Bank USA, N.A., et al.
PHH TCPA Settlement

Welcome to the PHH TCPA Settlement Website

United States District Court for the Central District of California

Update: The Court held the Fairness Hearing on December 12, 2019, and the Court granted final approval of the Settlement on December 30, 2019. You may read the Order here.

What is the lawsuit about?

A class action settlement has been reached in the lawsuit Ahmed, et al. v. HSBC Bank USA, N.A., et al., No. 5:15-cv-02057, which is pending in the U.S. District Court for the Central District of California ("Court"). This lawsuit claims that PHH Mortgage Corporation and HSBC Mortgage Corporation (USA). ("Defendants"), violated the Telephone Consumer Protection Act ("TCPA"), 47 U.S.C. § 227, by (a) using an automatic telephone dialing system to call cell phones ("Automatic Calls") without proper consent, or (b) using an artificial or prerecorded voice ("Prerecorded Calls"). Defendants deny they did anything wrong.

Who is included?

You are in the “Settlement Class” if Defendants called you using a dialing system on a cell phone number during the Settlement Class Period regarding mortgages owned and/or serviced by or on behalf of Defendant HSBC Mortgage Corporation (USA), and you did not consent to receive such calls.

How do I participate?

In order to get a payment, Class Members were required to submit a Claim Form by November 4, 2019. The deadline to submit a Claim Form has passed.


Your Legal Rights and Options




Submit a Claim Form This is the only way to get a payment. You can submit a valid and timely claim form online, or by mail to PHH TCPA Settlement, c/o JND Legal Administration, P.O. Box 11035, Seattle, WA, 98111. The cash awards are estimated to be approximately $60.00 per claim. The amount could be less depending on the number of claims. If you fail to submit a claim, you will not receive a settlement payment. Monday, November 4, 2019
(Postmarked or Submitted)
Exclude Yourself or "Opt Out" of the Settlement Get no payment. If you exclude yourself, you will not waive any rights you may have against Defendants or anyone else with respect to the legal claims in this case. Monday, November 4, 2019
Object Write to the Court about why you believe the Settlement is unfair. Even if you file a valid and timely objection, you can still submit a claim form to receive a payment. Monday, November 4, 2019
(Received by Clerk of Court)
Go to a Hearing Ask to speak in Court about the fairness of the Settlement if you file a valid and timely objection. This Fairness Hearing will be held at 10:00 AM on Thursday, December 12, 2019, at the United States District Court for the Central District of California, United States Courthouse, 350 W. 1st Street, 6th Floor, Courtroom 6D, Los Angeles, CA 90012. Thursday, December 5, 2019
Do Nothing Get no payment. Give up any rights to sue Defendants or anyone else separately regarding the legal claims in this case.  

These rights and options - and the deadlines to exercise them - are explained in the Notice. Payments will be made on valid and timely claims after any appeals are resolved. Please be patient.

For More Information

Visit this website often to get the most up-to-date information.


PHH TCPA Settlement
c/o JND Legal Administration
P.O. Box 11035
Seattle, WA 98111